Help & Support

I'm using Tournament Buzz with my event

Whether a team are entering and paying online, or whether you are adding them and they have paid via an alternative way directly to your club, both ways are easily handled on Tournament Buzz.

To manually enter a tournament, click the “Entries” tab, and at the right hand side above all the tournament entries, there is a “+” icon with the text “Add Team”. Click this and input the desired details.

If you don’t see this option, it means you haven’t got a payment method set up. We need a payment method setting up first because when you enter a team manually, you still have to pay the 5% fee. To set up a payment method, click the “Billing” tab and follow the instructions.

  1. Visit https://portal.tournament.buzz/authenticate/register and create an account using an email and a password.
  2. You will then have to create your organisation. Most important is your club’s bank account number and sort code so we know where to send your entry fees.
  3. Configure your tournament settings and upload a logo which will be used on the mobile app, and when people enter your tournament.
  4. Publish the entry link and watch your entries (and money) come rolling in.

If you have any issues at any time, you can reach out to your dedicated account manager by emailing support@tournament.buzz.

For more information on getting started, and the benefits of Tournament Buzz, visit our useful guide or our features section.

I've entered into a tournament

You can download our app from the Play store or the App Store. The App is free to download.

Still need help?

Are you a club using Tournament Buzz for your event?
Your dedicated account manager Matt will be more than happy to assist you. You can reach out initially by emailing support@tournament.buzz.
Are you entering a tournament?
You should contact the club who are running the tournament in the first instance. If you are still struggling after doing this, please contact us at support@tournament.buzz.

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